If you can not connect the MESPAS Cube in your network MESPAS TSM will give you the error message "Could not find server in local network". You can use the ping command to check if the cube is available in your network. The ping command displays whether the cube responded and how long it took to receive a reply. If there is an error in the delivery to the cube, the ping command displays an error message.
To use the ping command you must know your cubes fix IP address (e.g. 192.168.0.133). If you don't know it, please contact your network administrator.
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1.Make sure the network cable is connected to the Cube's socket LAN1 (not LAN2). 2.Make sure the Cube is up and running. I.e. it must have its green lamp lit. 3.Open Windows command line prompt. (see above) 4.Enter "ping" and the IP of your Cube (i.e. ping 192.168.0.133) and press "Enter".
If the ping command gives you the message "destination host unreachable" there is no connection between the cube and your PC. Please contact your network administrator. |
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If the ping command gives you a result in the form of reply times the MESPAS Cube is available in your network. That the connection to the cube is blocked may have different reasons. You can check for the following:
•Assure MULTICAST is enabled on your firewall. •Assure that the firewall on your PC allows communication on ports described below. |
TCP Ports:
443: To use the online synchronisation a HTTPS - Connection must be available in order to communicate with central server located at MESPAS. Only https - connection from the Cube to the central server are required.
Port 443 is not required for offline synchronisation!
1099: Is used for offshore server communication Client to Cube (RMI / JAVA). The clients are sending requests to port 1099 on Cube.
9092: Is used for offshore server communication Client to Cube (H2 database).
8088 to 9007: At least one port within range 8088 to 9007 must be open on client PC. It is required for client-cube communication when working with Adobe Reader Jobcards or Forms.
UDP Ports:
427: Is used for the Service Location Protocol (SLP) and required for the Cube detection mechanism.
SLP is based on MULTICAST. Without MULTICAST enabled, clients will NOT find Cube.