Supplier evaluation

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Supplier evaluation is used to benchmark the performance of the suppliers. For each order one benchmarking can be applied. The remarks you enter can only be seen by users within your company, the ratings you enter are used for the calculation of a global rate for an individual supplier.

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Go to menu "Procurement" > "Procurement cases". Supplier evaluation is available when an order is sent or canceled.

1.Select an order that is in a status sent or canceled.ball_A_t

2.Open the tab "Supplier evaluation".ball_B_t

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The evaluation rating system is based on the five-star concept. While five stars is the best rating, one star is the lowest rating possible.

There is a section for a quick rating ball_C_m with one criterion "General" in case you do not want to do a detailed, time consuming evaluation. Still, this quick rating is taken into account for the global supplier rating.

You may enter a remark to each category or to the order overall.

Some of the criterion are rated by the vessel as only the receiver of the goods is in the position to do so ball_E_t.

If the rating is as low as one or two stars ball_D_t, you are obliged to enter a remark to specify the nature of the poor performance of the supplier in the evaluated area.

 

The overall rating is reflected in the supplier selection view and also in supplier administration section.